Conditions générales de vente

Terms and Conditions of Sale

Last updated: June 20, 2026

1. Purpose

These Terms and Conditions of Sale ("Terms of Sale") govern all purchases made through the Excel Downloads website ("Website").

By placing an order on the Website, the customer acknowledges having read, understood, and accepted these Terms of Sale without reservation.

2. Seller Information

Business Name: Excel Downloads

Operated by: Oventis LLC

Address:

7 Le Saint Esprit
35190 Cardroc
France

Email: support@exceldownloads.com

Phone: +33 7 53 11 08 37

Website: www.exceldownloads.com

3. Products

Excel Downloads offers digital products for download, including but not limited to:

Excel templates
Google Sheets templates
Dashboards
Business management tools
Financial spreadsheets
Productivity systems
Calculators
Planning and tracking templates

All products are digital and delivered electronically. No physical goods are shipped.

4. Pricing

All prices displayed on the Website are shown in the applicable currency at checkout.

Prices may be modified at any time without prior notice. However, products will be billed based on the price displayed at the time the order is placed.

Any applicable taxes will be displayed during checkout where required by law.

5. Order Process

To place an order, customers must:

Select the desired product(s).
Complete the checkout process.
Provide accurate billing and contact information.
Submit payment through the available payment methods.

The sale becomes final once payment has been successfully processed.

An order confirmation email will be sent to the customer after purchase.

6. Payment Methods

Payments may be processed through secure third-party payment providers, including but not limited to:

Shopify Payments
Stripe
PayPal
Apple Pay
Google Pay
Shop Pay
Credit and debit cards

Excel Downloads does not store full payment card information.

7. Digital Delivery

Products are delivered electronically immediately after successful payment.

Customers may receive:

A download link on the order confirmation page;
A download link sent by email; or
Both methods.

Delivery times are generally immediate but may vary due to technical or payment verification processes.

Customers are responsible for providing a valid email address and ensuring they can receive emails from our domain.

8. Customer Right of Use

Upon purchase, customers receive a non-exclusive, non-transferable license to use the purchased product for personal or internal business purposes.

Customers may:

Use the product for their own projects.
Modify the product for their own use.
Generate reports and outputs using the product.

Customers may not:

Resell the product.
Redistribute the product.
Share download files with third parties.
Upload the product to marketplaces or file-sharing platforms.
Claim ownership of the original product.

Violation of these restrictions may result in termination of access and legal action where applicable.

9. Refunds

Excel Downloads offers a 15-day refund policy.

Refund requests must be submitted within 15 days of purchase and are subject to the conditions outlined in our Return & Refund Policy.

To request a refund, customers must contact:

support@exceldownloads.com

10. Product Availability

Excel Downloads reserves the right to modify, discontinue, update, or remove any product at any time without prior notice.

Such changes will not affect products already purchased by customers.

11. Disclaimer of Warranties

Products are provided "as is" and "as available."

While reasonable efforts are made to ensure accuracy and functionality, Excel Downloads does not guarantee that:

Products will be error-free.
Products will meet every customer's specific needs.
Products will be compatible with all software versions or devices.
Results obtained through the use of products will always be accurate or suitable for a specific purpose.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Oventis LLC and Excel Downloads shall not be liable for:

Indirect damages;
Consequential damages;
Loss of profits;
Loss of business opportunities;
Loss of data;
Business interruption;
Any damages resulting from improper use of the products.

In all circumstances, liability shall be limited to the amount paid by the customer for the relevant product.

13. Force Majeure

Excel Downloads shall not be held responsible for delays or failures caused by events beyond its reasonable control, including but not limited to:

Internet outages;
Cybersecurity incidents;
Natural disasters;
Government actions;
Service provider failures;
Technical interruptions.

14. Personal Data

Customer personal information is processed in accordance with our Privacy Policy.

By placing an order, customers acknowledge that they have read and accepted the Privacy Policy.

15. Governing Law and Disputes

These Terms of Sale shall be governed by the laws applicable to Oventis LLC, without prejudice to mandatory consumer protection rights applicable in the customer's country of residence.

Before initiating legal proceedings, customers are encouraged to contact our support team to seek an amicable resolution.

16. Contact Information

Excel Downloads